Travel cancellations due to coronavirus…. Can I claim and get my money back?
Since the beginning of the pandemic, many operators have cancelled routes and informed travellers about how to change or cancel their flights. But there are also many consumers who are wondering about the possibility of cancelling their trip.
There are different scenarios depending on who initiates the cancellation, whether or not travel insurance is in place and how far in advance the change is made.
We recommend this detailed article from the OCU.
In cases where the ordinary means of complaint and writings do not work and you are harmed as a consumer, taking legal action may be a possibility to consider. Do not hesitate to contact us.